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Family search

Posted: Thu Jul 07, 2016 11:54 am
by jaydenfulmer
I can not make an account on Family search, because when i was in my youth the members helped me build and account. But know i don't have contact with them and i don't have any of my account information. And now it won't let me make an account because my membership number is already being use.
What can i do??

Re: Family search

Posted: Thu Jul 07, 2016 12:26 pm
by eblood66
Use the 'Forgot your username' link on the login page (or at https://ldsaccount.lds.org) and then use your membership number and birthdate to recover the name of your account. It will also provide you the opportunity to reset the associated password.