My daughter's verification code does not work

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Kristijorgenson
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Posts: 1
Joined: Tue Jun 28, 2016 10:07 am

My daughter's verification code does not work

Postby Kristijorgenson » Tue Jun 28, 2016 10:08 am

I am trying to help my 12 year old daughter set up an account. A verification code was sent to my cell phone but it doesn't work. We tried another code and that didn't work either. What do we do?

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mfmohlma
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Posts: 784
Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: My daughter's verification code does not work

Postby mfmohlma » Tue Jun 28, 2016 12:27 pm

The verification for children (cell or email) is not necessary at all. If you don't provide either, then you can verify the child's account by using your own LDS account credentials later in the process.

schternli
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Posts: 1
Joined: Sun Jul 03, 2016 1:52 pm

Re: My daughter's verification code does not work

Postby schternli » Sun Jul 03, 2016 1:54 pm

I am having this same issue, Kristi. When I click on the link or put the code in to authenticate, it says that it is invalid. Did you ever find a solution?

mrclis
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Posts: 1
Joined: Wed Jul 06, 2016 6:56 pm

Re: My daughter's verification code does not work

Postby mrclis » Wed Jul 06, 2016 6:58 pm

I had the same problem. I clicked "send a new email" and got a different code. I tried copying and pasting it instead of typing it and that worked. I don't know if it made the difference or not, but it finally worked.


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