Tech Forum

I just received a notice that my lds account name or password had been changed, I did not make this change nor ask anyone
else to make this change. How do I log in or correct this?

Robert Conley
e mail: robertconley6249@comcast.net

conlr15 wrote:I just received a notice that my lds account name or password had been changed, I did not make this change nor ask anyone else to make this change. How do I log in or correct this?

Since you were able to log in here with your LDS Account to post at the Forum, your password probably was not changed. You should be able to ignore the message. Others have seen the same problem and folks are checking on it.

I'm not able to get into my setting on my account. Any ideas?

oloughlin.tim wrote:I'm not able to get into my setting on my account. Any ideas?

Have you been to https://ldsaccount.lds.org/help and followed the instructions there?

mfmohlma wrote:

oloughlin.tim wrote:I'm not able to get into my setting on my account. Any ideas?

Have you been to https://ldsaccount.lds.org/help and followed the instructions there?

Probably how they landed here. The help page gives this forum as a resource, but the church employees that could actually help have disappeared. If they land back on the "LDS Account Forum" page, they'll need to click "Additional Support Options".