my lds account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
conlr15
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Posts: 1
Joined: Mon Jun 20, 2016 11:17 am

my lds account

Postby conlr15 » Mon Jun 20, 2016 11:19 am

I just received a notice that my lds account name or password had been changed, I did not make this change nor ask anyone
else to make this change. How do I log in or correct this?

Robert Conley
e mail: robertconley6249@comcast.net

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: my lds account

Postby lajackson » Mon Jun 20, 2016 12:23 pm

conlr15 wrote:I just received a notice that my lds account name or password had been changed, I did not make this change nor ask anyone else to make this change. How do I log in or correct this?

Since you were able to log in here with your LDS Account to post at the Forum, your password probably was not changed. You should be able to ignore the message. Others have seen the same problem and folks are checking on it.

oloughlin.tim
New Member
Posts: 1
Joined: Wed Jun 22, 2016 8:27 am

Re: my lds account

Postby oloughlin.tim » Wed Jun 22, 2016 8:34 am

I'm not able to get into my setting on my account. Any ideas?

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mfmohlma
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Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: my lds account

Postby mfmohlma » Wed Jun 22, 2016 12:42 pm

oloughlin.tim wrote:I'm not able to get into my setting on my account. Any ideas?

Have you been to https://ldsaccount.lds.org/help and followed the instructions there?

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: my lds account

Postby russellhltn » Wed Jun 22, 2016 12:46 pm

mfmohlma wrote:
oloughlin.tim wrote:I'm not able to get into my setting on my account. Any ideas?

Have you been to https://ldsaccount.lds.org/help and followed the instructions there?

Probably how they landed here. The help page gives this forum as a resource, but the church employees that could actually help have disappeared. If they land back on the "LDS Account Forum" page, they'll need to click "Additional Support Options".
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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