unable to reset password on YW Personal Progress

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elpalmer4
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Joined: Sun Jun 12, 2016 11:00 pm

unable to reset password on YW Personal Progress

Postby elpalmer4 » Sun Jun 12, 2016 11:06 pm

My daughter forget her password for the YW Personal Progress. We have tried several times to reset it, but the site won't let us. We followed the directions and cleared the history off google chrome and then tried again - that didn't work. Then we changed computers and started over - that didn't work either.

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: unable to reset password on YW Personal Progress

Postby sbradshaw » Mon Jun 13, 2016 5:12 pm

What reset/recovery option did you use – did you try recovering your account using her membership record number?
What error did you get (when you say the site didn't let you)?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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