LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Postby kendra_johnstun » Wed Jun 08, 2016 8:23 pm

I tried to verify my daughters account and it just keeps telling me that the verification code is not valid. I have tried twice and it still won't work. When I try to register again it just says that the account already exists, but won't let me login with password and username.

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Re: verification

Postby mfmohlma » Thu Jun 09, 2016 12:55 pm

What or how are you trying to verify the account? I had a similar issue when trying to set up an account for my 11-year-old. The account setup screen makes it seem like you need to use the email or cell phone verification, but it is not necessary. My 11-year-old has neither means of verification. :)

If you used your cell phone for verification, there's probably an issue if that number is already being used on your account anyway.

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