Password to many attempts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
jcbliss3
New Member
Posts: 1
Joined: Fri Jun 03, 2016 8:56 pm

Password to many attempts

Postby jcbliss3 » Fri Jun 03, 2016 8:58 pm

I have been trying to help my mom log into her account and am getting this message.

"Maximum attempts exceeded. Please try again later."

Normally i would just wait, but it has been giving us this message for several days now. How can I get it fixed so we can log her in? Thanks in advance!

russellhltn
Community Administrator
Posts: 20729
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Password to many attempts

Postby russellhltn » Fri Jun 03, 2016 10:42 pm

I'd suggest you try the "forgot password" link.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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