Membership Record Number

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Emmaalms
New Member
Posts: 1
Joined: Mon May 23, 2016 8:26 am

Membership Record Number

Postby Emmaalms » Mon May 23, 2016 8:51 am

I've just turned 12 and tried creating a lds account it worked but it said that I cannot access my ward because I'm not a member so I went to my account settings and clicked on membership record number I typed in my membership record number but it says it's already with another account so I tried to see if I accidentally typed in my email wrong but I did not and now I don't know how to get my membership record number to be with the account I created and I don't know if you can delete an account because if anyone knows how please let me know because if I can I would like to try to start over my account process and see if that would work.

russellhltn
Community Administrator
Posts: 20735
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Membership Record Number

Postby russellhltn » Mon May 23, 2016 10:57 am

Emmaalms wrote:I typed in my membership record number but it says it's already with another account

I believe the message is "wrong or in use with another account". Unless you are looking at a computer printout, there's a possibility it's been written down wrong. MRNs have a check digit, so wrong numbers will typically be rejected out of hand.

The other thing you can try to "Forgot username" and use your MRN to recover it. Perhaps another account does exist.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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