don't remember username or password

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Tue May 10, 2016 3:47 pm

don't remember username or password

Postby smfarar » Tue May 10, 2016 3:49 pm

My son had set up an account a long time ago but cannot remember his username or password. He does have his MRN and info but that didn't help in retreiving his username or password. How can he log in to access mission papers?

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Joined: Mon Sep 24, 2007 8:17 am
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Re: don't remember username or password

Postby eblood66 » Tue May 10, 2016 4:41 pm

If you were not able to retrieve his username using his MRN then the old account was not attached to his MRN and you should be able to just create a new account (with the MRN).

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