Email Misprint

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Thu May 05, 2016 5:56 pm

Email Misprint

Postby laytons » Thu May 05, 2016 5:59 pm

I am in the Young Women's presidency and am helping a young woman set up her LDS account in order to start up her personal progress online. When setting up her account, we used her membership number and attached the incorrect email to the account. When it prompted us to enter the verification code from the email account, we realized we entered the wrong email address. How do I remedy this problem? I tried to create a new account but the membership number is already attached to an incorrect email.
Thanks for your help!

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