Help, please. Account issue.

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
LVM1015
New Member
Posts: 2
Joined: Sat Apr 30, 2016 1:01 pm

Help, please. Account issue.

Postby LVM1015 » Sat Apr 30, 2016 1:10 pm

Today I tried to set up a family tree on FamilySearch.com. Upon that attempt I was informed that I already have an LDS account. Recovered my user name and password but was asked for my LDS number... Not sure that I have or have ever had one. I was baptized LDS about 20+ years ago but have not attended/participated in many years and have no idea as to ward info or how I get the number.. or if I am still elligible for one. Actually, I do not ever recall setting up anything on this site nor having a number. Guidance and help would be appreciated. Thank you!

russellhltn
Community Administrator
Posts: 20775
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Help, please. Account issue.

Postby russellhltn » Sat Apr 30, 2016 1:18 pm

First question, do you really need a number (MRN)? Since your goal seems to be family history, you can do quite a bit without one. However, certain features will not be available to you (like temple ordnance information).

If you do decide you want to add the membership number to your account, I think you're going to have to make yourself known to your ward to get it. To find out your ward, go to maps.lds.org and input your home address. The ward may have to request your records, but they should be able to get your MRN.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

LVM1015
New Member
Posts: 2
Joined: Sat Apr 30, 2016 1:01 pm

Re: Help, please. Account issue.

Postby LVM1015 » Sat Apr 30, 2016 1:32 pm

Thank you very much! I will reach out to them!


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