2 passwords

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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2 passwords

Postby Dsdunn » Wed Apr 27, 2016 5:50 pm

I have just been called as the ward clerk. A while back I forgot my login and created another login when I was called. Now it won't let me login and do anything it states access denied. I'm assuming it's because I have two usernames passwords associated with my name. Any help would be much appreciated

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Re: 2 passwords

Postby sbradshaw » Wed Apr 27, 2016 7:01 pm

Whichever username is tied to your membership record number will allow you to access Leader and Clerk Resources and the other tools for your calling. Only one username can be tied to your membership record number.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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Re: 2 passwords

Postby jasonandpaulina » Sun May 01, 2016 3:53 am

I have the same problem. Is there anyway to remove the username that is not associated with my membership number? Thanks.

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Re: 2 passwords

Postby lajackson » Mon May 02, 2016 9:26 am

jasonandpaulina wrote:Is there any way to remove the username that is not associated with my membership number? Thanks.

I believe you will have to contact the Global Service Center. I have not heard of any other way to accomplish this.

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