How to delete an account i have 2..

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Kourtney90
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How to delete an account i have 2..

Postby Kourtney90 » Sun Apr 24, 2016 5:43 pm

Im not sure how to delete one of my accounts.. the one i use doesnt have my member # bc the other does so i want to delete it so i can update the account i currently use.

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sbradshaw
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Re: How to delete an account i have 2..

Postby sbradshaw » Tue Apr 26, 2016 12:59 pm

You might need to contact LDS Account support to see if they can help – this is mainly a user-to-user forum and we aren't able to delete accounts. I think you'll need to talk to an employee who works with LDS Account.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

DoratheaN
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Re: How to delete an account i have 2..

Postby DoratheaN » Thu Oct 20, 2016 3:28 am

Good day
I cannot get into Tools and it says I have another account. How do I delete all the accounts and restart everything. Please help

jdlessley
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Re: How to delete an account i have 2..

Postby jdlessley » Sat Oct 22, 2016 8:48 am

DoratheaN wrote:How do I delete all the accounts and restart everything.

I doubt that can be done. But for those who have more than one account, and if one of those accounts has your MRN (membership record number) recorded in the profile, then you can recover that account by following the instructions in my post here. Once that account is recovered you can work through your ward clerk and have him contact the Global Service Center (GSC) to merge all accounts into one or delete the ones without your MRN.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

Sarah1995
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Re: How to delete an account i have 2..

Postby Sarah1995 » Thu Oct 27, 2016 10:55 am

I have exactly the same problem, and I really don't know how to do... any help possible? or just add the "delete" button please

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mfmohlma
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Re: How to delete an account i have 2..

Postby mfmohlma » Thu Oct 27, 2016 11:20 am

Sarah1995 wrote:I have exactly the same problem, and I really don't know how to do... any help possible? or just add the "delete" button please

Follow the instructions in this thread and have your ward clerk contact the Global Service Center on your behalf.


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