Multiple Accounts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Multiple Accounts

Postby Taylor22101 » Sun Apr 03, 2016 10:17 am

I had an old account that has my mrn but i changed phone numbers, and emails since. And I do not remember my username or password. When I try doing the username recovery by mrn it tells me the number is either wrong, my birthday is wrong, or the account does not exist.

I have a second account now but I can't connect my mrn to it now..

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Re: Multiple Accounts

Postby russellhltn » Sun Apr 03, 2016 10:49 am

I'd check with your ward clerk to see if you have the MRN written down correctly (temple recommends can be wrong) and that your birthday is recorded correctly.
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