Multiple Accounts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Taylor22101
New Member
Posts: 1
Joined: Sun Apr 03, 2016 10:14 am

Multiple Accounts

Postby Taylor22101 » Sun Apr 03, 2016 10:17 am

I had an old account that has my mrn but i changed phone numbers, and emails since. And I do not remember my username or password. When I try doing the username recovery by mrn it tells me the number is either wrong, my birthday is wrong, or the account does not exist.

I have a second account now but I can't connect my mrn to it now..

russellhltn
Community Administrator
Posts: 20750
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Multiple Accounts

Postby russellhltn » Sun Apr 03, 2016 10:49 am

I'd check with your ward clerk to see if you have the MRN written down correctly (temple recommends can be wrong) and that your birthday is recorded correctly.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest