Cannot Access Calendar

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sflinders
New Member
Posts: 4
Joined: Thu Jan 20, 2011 4:42 am

Cannot Access Calendar

Postby sflinders » Wed Mar 30, 2016 2:59 pm

There is a member in my stake that cannot access the stake and ward Calendar. They can sign in to LDS.org and it shows that they are signed in. They can go to the directory and other applications, but when they go to Calendar, it shows an empty container where the calendar should be with a spinner. Also, just above the calendar container, it shows the 'Add,' 'Print,' and 'Help' icons, but not the 'Settings' icon.

Any suggestions on how to resolve this issue?

russellhltn
Community Administrator
Posts: 20758
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot Access Calendar

Postby russellhltn » Wed Mar 30, 2016 4:07 pm

It sounds like security is set too high. Perhaps private browsing is turned on.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

sflinders
New Member
Posts: 4
Joined: Thu Jan 20, 2011 4:42 am

Re: Cannot Access Calendar

Postby sflinders » Thu Mar 31, 2016 6:23 am

Thank you for the reply, but I don't think that is the problem. He says he's getting this error message regardless of which computer or mobile device he's using and he has tried it on multiple devices. Any other ideas?

russellhltn
Community Administrator
Posts: 20758
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot Access Calendar

Postby russellhltn » Thu Mar 31, 2016 10:20 am

What about others in the same ward? If they can get into the directory, it's not the account. The only thing left is data in one of the calendars.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

wschmidt24
New Member
Posts: 1
Joined: Sat Nov 01, 2014 7:16 pm

Re: Cannot Access Calendar

Postby wschmidt24 » Sun Apr 10, 2016 6:34 pm

I also have a question. My Young Men President can not access directory, calendar, lesson schedules, etc. He also cannot access Leader and Clerk Resources. I have checked to make sure his calling wasn't in there as a custom calling. What would you advise me to do?

russellhltn
Community Administrator
Posts: 20758
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot Access Calendar

Postby russellhltn » Sun Apr 10, 2016 6:42 pm

wschmidt24 wrote:My Young Men President can not access directory, calendar, lesson schedules, etc.

It sounds like he doesn't have his MRN entered into his LDS Account. The system considers him a "non-member".
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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