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Lds account password recovery

Posted: Tue Mar 22, 2016 8:17 am
by pauloroberto_lds
Good morning,
A sister of my stake, here in Brazil, forgot her password. Her e-mail and telephone number are outdated. How can she recover her password?
thanks,
Paulo Roberto de Sousa Freitas Filho.

Re: Lds account password recovery

Posted: Tue Mar 22, 2016 11:30 am
by jdlessley
Have her use the use MRN method to recover her password.

Re: Lds account password recovery

Posted: Tue Jan 29, 2019 1:03 pm
by Cgchardiman
[personal information removed] I am not completely sure what my password is! Could you sent it to me. [Personal information removed] thank you [email removed]

Re: Lds account password recovery

Posted: Tue Jan 29, 2019 2:40 pm
by russellhltn
Cgchardiman wrote:[personal information removed] I am not completely sure what my password is! Could you sent it to me. [Personal information removed] thank you [email removed]
No one here has access to that information. In fact, I don't think anyone can tell you what your password was. It's stored in a way that makes it impractical to find out.

You'll have to use the "Forgot your password?" link on the login screen.