Accidentally clicked that I'm not a member

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
SMB4
New Member
Posts: 2
Joined: Sun Mar 20, 2016 8:17 pm

Accidentally clicked that I'm not a member

Postby SMB4 » Sun Mar 20, 2016 8:20 pm

I accidentally clicked that I'm not a member and now I can't log back in under my member # because it says it is already attached to a different account. Help!!!!!

russellhltn
Community Administrator
Posts: 20728
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Accidentally clicked that I'm not a member

Postby russellhltn » Sun Mar 20, 2016 9:19 pm

Use the "lost username" to find out what account is linked to your MRN. Chances are, it's an account you set up for something else and didn't realize that it's an LDS Account. Clicking "not a member" isn't a factor in this case. It just prevented you from making this discovery at the time you set up the account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

SMB4
New Member
Posts: 2
Joined: Sun Mar 20, 2016 8:17 pm

Re: Accidentally clicked that I'm not a member

Postby SMB4 » Mon Mar 21, 2016 10:39 am

I did what you suggested and it didn't help. It took me to the same account and still won't let me add my membership number. It gives the same message. Any other ideas? Thanks!

russellhltn
Community Administrator
Posts: 20728
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Accidentally clicked that I'm not a member

Postby russellhltn » Mon Mar 21, 2016 10:41 am

SMB4 wrote:I did what you suggested and it didn't help. It took me to the same account and still won't let me add my membership number.

Use the "forgot user name" and then select "MRN" as the method.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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