account issue

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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account issue

Postby ojones582 » Sun Mar 20, 2016 6:40 pm

When I tried to register with the website, it says my MRN is invalid. So, I created an account without one. Now I get an email saying I have two emails associated with my account, one of which is I no longer have this email address and the only phone number I have is listed with the account I have set up with out an MRN due to the invalid MRN number issue. So, I can't update my account do to all this, yet I am told to do so. How do I get this corrected?

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Re: account issue

Postby russellhltn » Sun Mar 20, 2016 6:50 pm

ojones582 wrote:it says my MRN is invalid.

Did it say "invalid" or "invalid or in use"? You have have an account that's using your MRN already but have forgotten about it. I'd suggest using the "forgot username" feature and see what account is using your MRN.
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

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Re: account issue

Postby ckwartar » Tue Mar 29, 2016 5:24 am

i can't access my LDS account, i have forgotten my password and process of resetting it i was asked to enter a code which i did

but the system reply 'invalid code'

please could you help me out.

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