LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
8 posts • Page 1 of 1
My teenage daughter has her email address set to be the same email address as mine in our LDS accounts. Several times I have tried to change my daughter's email address to be her actual email address, but get an error message saying that parent and child may not have the same email address. Um, except it won't let us have different email addresses! Familysearch is starting to email people temple ordinance hints and I'd like her to get these emails for herself.
Where are you trying to change it? In ldsaccount.lds.org, or in the directory?
in the lds account.
Try changing it in the directory.
I successfully changed it in the directory, but I still cannot change it in the account.
Oops- this is my daughter's account. Same person writing right now, though.
cycurry1111 wrote:I successfully changed it in the directory, but I still cannot change it in the account.
It should propagate to the LDS Account as well. Give it some time and check again. I'm not sure how long that takes. Maybe up to 24 hours.
At one time the two emails (account and directory) were separate, but they were combined a little bit ago. So I'd expect it to be the same, but it may take some time for things to sync up.
Who is online
Users browsing this forum: No registered users and 2 guests