multiple accounts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
meidem
New Member
Posts: 1
Joined: Tue Mar 08, 2016 8:28 pm

multiple accounts

Postby meidem » Tue Mar 08, 2016 8:32 pm

I have realized that I have two accounts.
How do I find the user name and password for my second account?
And how can I delete one of them?
Or can you delete them both and I will start over

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sbradshaw
Senior Member
Posts: 3771
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: multiple accounts

Postby sbradshaw » Tue Mar 08, 2016 10:14 pm

You can use the "forgot your username" option to find out what your username is, and then use "forgot your password" to recover your password.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

floresa
New Member
Posts: 1
Joined: Tue Apr 10, 2018 7:30 pm

Re: multiple accounts

Postby floresa » Tue Apr 10, 2018 7:34 pm

I have trouble logging into my LDS Account. I went to ask for my Username and I received a message with someone elsa's LDS Account Username. What can I do to correct this?

Christine.Toledo
New Member
Posts: 1
Joined: Thu May 03, 2018 7:54 pm

Re: multiple accounts

Postby Christine.Toledo » Thu May 03, 2018 7:56 pm

I have two account and MRN is attached to an old account that I would like to delete and then use my MRN on the new account? How does this get done and what do I need to do? Please help!

davesudweeks
Senior Member
Posts: 834
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Re: multiple accounts

Postby davesudweeks » Fri May 04, 2018 10:05 am

Christine.Toledo wrote:I have two account and MRN is attached to an old account that I would like to delete and then use my MRN on the new account? How does this get done and what do I need to do? Please help!


You should speak with your ward or branch clerk and ask him to send a request to the global service desk on your behalf to merge the two accounts. Please provide as much information about both accounts (username, etc) as you can. The last time I did that, I provided the member's contact information and the global service desk contacted them to make sure everything was merged correctly. I believe the clerk must initiate the contact - you cannot do it yourself.

pattystoy
New Member
Posts: 1
Joined: Fri May 11, 2018 12:22 pm

Re: multiple accounts

Postby pattystoy » Fri May 11, 2018 12:23 pm

My wife and I have used the same email address. When I attempt to sign in with my name and password it is rejected. Help.

davesudweeks
Senior Member
Posts: 834
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Re: multiple accounts

Postby davesudweeks » Fri May 11, 2018 8:42 pm

pattystoy wrote:My wife and I have used the same email address. When I attempt to sign in with my name and password it is rejected. Help.


See the second post in this thread: https://tech.lds.org/forum/viewtopic.ph ... il#p181864


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