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I don't receive the verification number by text

Posted: Tue Mar 08, 2016 4:57 pm
by BrianMarkland
I am trying to register my cell phone but I don't receive the verification code. I keep trying the "resend" button but I still do not receive the code. Any ideas?

Re: I don't receive the verification number by text

Posted: Tue Mar 08, 2016 5:01 pm
by russellhltn
Is SMS/text messaging blocked on your phone?

Re: I don't receive the verification number by text

Posted: Fri Mar 11, 2016 9:50 am
by lvmoore
Same problem for me. SMS/MMS is fine.

Re: I don't receive the verification number by text

Posted: Wed Mar 30, 2016 4:41 pm
by cpettitt
I am having the same issue. I've tried at least two dozen times to get it to work. I don't receive the verification text from the LDS.ORG site. It is not an issue with my phone not allowing text messages, as my kids text me all day long. :-)

Re: I don't receive the verification number by text

Posted: Tue Apr 05, 2016 1:54 pm
by alexszabo
Doesn't work for me either, never has. Phone gets text from others regularly. Does this function -- getting verification number by text -- work for anybody? Perhaps it's not implemented yet.

Re: I don't receive the verification number by text

Posted: Fri Apr 15, 2016 6:52 am
by angelago
russellhltn wrote:Is SMS/text messaging blocked on your phone?
I receive verification codes from other websites by text without an issue, but the LDS.org one is not showing up. I don't have any numbers blocked on my phone and I have unlimited texts, so the only thing I could think was wrong was how I typed my phone number. The page doesn't define whether I need the dashes or some other format for my number so I tried multiple ways of writing the same number. I keep receiving the email that my phone number was changed, but no text. I don't have any other mobile phone to test it on. Brother Russell, what else is there to try?

Re: I don't receive the verification number by text

Posted: Fri Apr 15, 2016 11:39 am
by russellhltn
The only thing I have to suggest is to go to ldsaccount help. After you go though the questions, select "Additional Support Options". The church employees who do have the power to help haven't been in the forum since February.

Re: I don't receive the verification number by text

Posted: Thu Jul 06, 2017 1:04 am
by KyleCoulon
Has this been fixed yet? I seem to be having the same issue and this thread is four months old.

Re: I don't receive the verification number by text

Posted: Sun Sep 02, 2018 9:08 pm
by lloyd.lee
I cant get this to work either. I can't change my mobile number, since it requires you to input the verification code to change it. Any help out there?

Re: I don't receive the verification number by text

Posted: Tue Oct 02, 2018 8:32 am
by Larry_B
After email confirmation code, to whom it concerns didn't send the text verification code... I tried severally I didn't get the code. How can i get her with this code, I mean how can it be done...?