Can't change password

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
kgifford
New Member
Posts: 1
Joined: Wed Mar 02, 2016 8:51 pm

Can't change password

Postby kgifford » Wed Mar 02, 2016 8:56 pm

I'm trying to change my password. A note pops up saying, "Your information has been changed, but not saved. Please save or cancel your changes." Can you please assist me? I can't figure out how to save or cancel the previous changes. Thanks.

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Can't change password

Postby sbradshaw » Thu Mar 03, 2016 9:44 pm

You might try on a different computer or browser – sometimes there are browser settings that cause problems.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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