LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Postby JeffreyDGubler » Mon Feb 22, 2016 11:53 am

Will not let me log in without updating my personal info. When I type in my mrn, it tells me an account has already been made with this number. Please help clear this up.

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Postby sbradshaw » Mon Feb 22, 2016 12:16 pm

Click "forgot my username" and use your membership record number (MRN) as the recovery option. Usually when this happens it's because another account was created in the past on a Church site but may have been forgotten about. For example, it could have been a FamilySearch or other account that was set up some time ago.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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