mistake while making new account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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RobinFielding
New Member
Posts: 1
Joined: Tue Feb 16, 2016 3:56 pm

mistake while making new account

#1

Post by RobinFielding »

Just trying to set up a new account for another member of our family. I must have entered her my member number as my phone number by accident. It is trying to send the verification code to my phone but it is using my member number as the phone number it is sending it too. So of course it isn't coming thru. The account it stuck in limbo. I can't start over and I can't go forward.
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