I have two Accounts

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Sal.Evans
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Joined: Mon Feb 15, 2016 2:19 pm

I have two Accounts

Postby Sal.Evans » Mon Feb 15, 2016 2:20 pm

I have somehow managed to create two different accounts and I would like to either merge them or delete one can someone help! Thanks

amiewhipple1
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Joined: Thu Feb 25, 2016 2:41 pm

Re: I have two Accounts

Postby amiewhipple1 » Thu Feb 25, 2016 2:42 pm

I too have more than one account. Did you ever figure out how to fix it?

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sbradshaw
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Re: I have two Accounts

Postby sbradshaw » Fri Feb 26, 2016 3:41 pm

You will likely need to call the Global Service Center – they'll probably be able to route you to the correct team to delete the duplicate.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

1968leocomeeatabite
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Joined: Tue Apr 03, 2012 5:50 am
Location: Payson, Ut. USA

Re: I have two Accounts

Postby 1968leocomeeatabite » Mon Feb 29, 2016 5:38 pm

If you have two accounts, and one of them is not associated with your membership record number (MRN), I am quite sure that one would want the account which is associated with his record number. This would give the member the correct access to his Ward, Sake and the calling he has. Right? In a case where a member's account is not associated to his membership record, what would be the use of it or reason to have an account? I have heard in the past of members having an account such as this, and had to get it changed to correspond to his confirmation date? Somethings must have changed over the years? :?:

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sbradshaw
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Re: I have two Accounts

Postby sbradshaw » Thu Mar 03, 2016 10:24 pm

Though there are tools that only members can access (like the LDS.org Directory, Calendar, etc.), there are also several others that can be used without associating your LDS Account with a membership record number. A couple of big ones are 1) FamilySearch and 2) LDS.org / Gospel Library notes and annotations. If someone had FamilySearch or Gospel Library data associated with his nonmember account, he would want that to be the primary account when merging.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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