I did not request password change

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
PriscillaGreene
New Member
Posts: 1
Joined: Sun Feb 14, 2016 12:34 pm

I did not request password change

Postby PriscillaGreene » Sun Feb 14, 2016 12:36 pm

I received an email stating that a password change had been requested. I did not make this request. What actions should I take?

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aebrown
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Posts: 14685
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: I did not request password change

Postby aebrown » Sun Feb 14, 2016 1:20 pm

You don't need to do anything. Most likely someone mistakenly entered your LDS account username and were confused when their password didn't work. But to secure password changes, the Church will only make the change after sending an email to the registered owner (you). So as long as you don't actually change your password, your current password will continue to work.


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