Tech Forum

Hi! I'm using my husband's account. I'm trying to recover my account because I forgot my password. But I just get an error message saying

"Username

Please contact the Global Service Center to recover your account. You cannot use this self-service account recovery option until you have completed workforce registration."

I tried to complete a workforce registration but, it keeps asking me to sign in after I already entered my MRN and birth date.

I'm a seminary teacher, I really need to update my students account. I can't do that if I can't sign in. Please help... Thanks...

You can try contacting the Global Service Center, but the section you want may not be open until normal business hours, Utah time.