Profile update

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
prescillafisher
New Member
Posts: 1
Joined: Thu Feb 11, 2016 12:11 am

Profile update

Postby prescillafisher » Thu Feb 11, 2016 12:16 am

Hello! I am trying to update my profile. However, i cannot add my MRN because i am receiving an error message that my membership record number is already in use to a different account. Anyone who has an idea how to fix this?

russellhltn
Community Administrator
Posts: 20777
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Profile update

Postby russellhltn » Thu Feb 11, 2016 1:45 am

Use the "forgot username" link and your MRN to find out what account is using it. It's likely one that you set up for another church site but forgot about.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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