access is denied to my ward directory

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
bmcdonal7
New Member
Posts: 1
Joined: Tue Feb 09, 2016 2:19 pm

access is denied to my ward directory

Postby bmcdonal7 » Tue Feb 09, 2016 2:22 pm

The message I get back is that I am not a member. I can pay my tithing but access is denied when I try to sign into the ward directory.

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: access is denied to my ward directory

Postby russellhltn » Tue Feb 09, 2016 2:26 pm

You probably don't have your Membership number (MRN) associated with your LDS Account. Go to ldsaccount.lds.org and add it. If you have a temple recommend, or you've received a statement of donations from your ward, it should have your membership number. Otherwise, you'll need to ask your clerk for that.

If you have a MRN associated with your account, then your membership record is probably not in a ward. You need to talk to your clerk about that.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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