access is denied to my ward directory

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access is denied to my ward directory

Postby bmcdonal7 » Tue Feb 09, 2016 2:22 pm

The message I get back is that I am not a member. I can pay my tithing but access is denied when I try to sign into the ward directory.

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Re: access is denied to my ward directory

Postby russellhltn » Tue Feb 09, 2016 2:26 pm

You probably don't have your Membership number (MRN) associated with your LDS Account. Go to and add it. If you have a temple recommend, or you've received a statement of donations from your ward, it should have your membership number. Otherwise, you'll need to ask your clerk for that.

If you have a MRN associated with your account, then your membership record is probably not in a ward. You need to talk to your clerk about that.
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