new account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
New Member
Posts: 1
Joined: Tue Feb 02, 2016 2:45 pm

new account

Postby cwsherrow » Tue Feb 02, 2016 2:48 pm

I have an account using my MRN but my husband wants to set up an account with his MRN. We have tried to set one up but when we put his info in it tells us that the MRN or birthdate is incorrect? Any suggetions

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Church Employee
Posts: 60
Joined: Thu Oct 01, 2015 2:21 pm
Location: Global Service Center

Re: new account

Postby LDSAccountTech » Tue Feb 09, 2016 9:45 am

Go to and select 'Forgot Username.' Use the MRN to recover the username of an LDS Account that has already been set up with his MRN. Then, once the username is recovered for his account you can choose 'Forgot Password' to recover the password. If you are unable to do so, please use the 'Help' feature to contact support.

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