LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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kidd4 wrote:I sent an online tithing donation that was not included to my yearly total, yet it appears on my bank statement on 11/3/2015. This needs to be corrected for my taxes.
The first thing I'd try is to go online and look at the tax statement there. If it's correct then just use it. If not, then there are a couple of possible problems:
1. Your LDS Account is not associated with your membership number. Go to https://ldsaccount.lds.org and look under the membership section and make sure your MRN is listed there. You should also check with your ward clerk and verify that your membership number as entered is correct.
2. Your ward did not associate your donations with your membership number. You'll need to work with your clerk and have them check your donor record and make sure it is associated with your membership record.
If that doesn't correct the problem, your ward clerk can contact local unit support and ask for their help in resolving the issue.
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