phone number

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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ckmohat1960
New Member
Posts: 1
Joined: Fri Jan 29, 2016 4:36 pm

phone number

#1

Post by ckmohat1960 »

I got an email saying that they were not going to use the phonenumber that I just put in…I put in my cell number and the email I received said it would not be used…. but I DO WANT TO USE THAT NUMBER on my account…so can you please make sure that it is associated with it? THanks!
This is what it said….
"The mobile phone number for your FamilySearch Account ckmohat1960 has been changed. The phone number <redacted> will no longer be associated with this FamilySearch Account. I DID change it myself to that number"….thanks Cheryl Mohat
Last edited by aebrown on Fri Jan 29, 2016 4:43 pm, edited 1 time in total.
Reason: Remove private information
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Re: phone number

#2

Post by aebrown »

ckmohat1960 wrote:…so can you please make sure that it is associated with it?
This is a community forum. No one here can fix your LDS Account.

I'd recommend that you work through the help resources available at ldsaccount.lds.org -- those are the people who could actually make the change for you.

P.S. Note that because everything you post here is visible on the Internet, I removed your phone number -- the support people won't see it here, and posting it publicly might result in spam calls you don't want to get.
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