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Change household name

Posted: Wed Jan 27, 2016 4:02 pm
by ElizabethDoolhoff
My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?
Thank you for your help!
Elizabeth (Doolhoff) Burnside

Re: Change household name

Posted: Wed Jan 27, 2016 4:21 pm
by russellhltn
ElizabethDoolhoff wrote:My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?
The ward clerk can fix this. Most likely it's a problem in the Household name - which currently can only be edited in MLS, not on-line. If he has trouble doing this, send him over and we'll tell him how.

Re: Change household name

Posted: Wed Jan 27, 2016 4:27 pm
by ElizabethDoolhoff
russellhltn wrote:
ElizabethDoolhoff wrote:My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?
The ward clerk can fix this. Most likely it's a problem in the Household name - which currently can only be edited in MLS, not on-line. If he has trouble doing this, send him over and we'll tell him how.

Okay thank you!