Change household name

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
ElizabethDoolhoff
New Member
Posts: 2
Joined: Wed Jan 27, 2016 3:49 pm

Change household name

Postby ElizabethDoolhoff » Wed Jan 27, 2016 4:02 pm

My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?
Thank you for your help!
Elizabeth (Doolhoff) Burnside

russellhltn
Community Administrator
Posts: 20758
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Change household name

Postby russellhltn » Wed Jan 27, 2016 4:21 pm

ElizabethDoolhoff wrote:My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?

The ward clerk can fix this. Most likely it's a problem in the Household name - which currently can only be edited in MLS, not on-line. If he has trouble doing this, send him over and we'll tell him how.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ElizabethDoolhoff
New Member
Posts: 2
Joined: Wed Jan 27, 2016 3:49 pm

Re: Change household name

Postby ElizabethDoolhoff » Wed Jan 27, 2016 4:27 pm

russellhltn wrote:
ElizabethDoolhoff wrote:My Husband and I just got married and moved into a new ward. Our Last name is Burnside and his mothers married name, Cox, got carried over to our account. The Ward Clerk thinks that its because she got pulled over as head of household. I am wondering if you can help us change that?

The ward clerk can fix this. Most likely it's a problem in the Household name - which currently can only be edited in MLS, not on-line. If he has trouble doing this, send him over and we'll tell him how.



Okay thank you!


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest