error message when entering membership number

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gtorson
New Member
Posts: 1
Joined: Mon Jan 04, 2016 10:56 pm

error message when entering membership number

#1

Post by gtorson »

When I try to add my membership number it says it is in use on another account, but I am using the correct number and have never had another account.
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: error message when entering membership number

#2

Post by russellhltn »

I'd suggest using the "lost username" link and findout the user name. You may find that you did create an account for something else and not realize it's for other church things.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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Biggles
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Location: Watford, England

#3

Post by Biggles »

Family Search being a very common one!
russellhltn
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Re:

#4

Post by russellhltn »

Biggles wrote:Family Search being a very common one!
LDS International Art Competition
youth.lds.org
store.lds.org
ldsjobs.org
mormon.org
vineyard.lds.org
Perpetual Education Fund

To name a few.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rachieguymon
New Member
Posts: 1
Joined: Mon Jan 18, 2016 12:34 pm

Re: error message when entering membership number

#5

Post by rachieguymon »

I am having the same problem. Can't figure it out...
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sbradshaw
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Location: Utah
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Re: error message when entering membership number

#6

Post by sbradshaw »

Did you try using the link for recovering username?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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