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LDS Account denied access to facilities
Posted: Wed Dec 30, 2015 1:26 pm
by donpotter
member has lds.org access but when trying to use facilities he gets access denied "you said you are a non member" I never said that and have been a member 76 years. your software does not allow a person to change non member to member by entering his membership number donpotter user name, email
potter_d@live.com
Re: LDS Account denied access to facilities
Posted: Wed Dec 30, 2015 1:52 pm
by russellhltn
donpotter wrote:member has lds.org access but when trying to use facilities he gets access denied "you said you are a non member" I never said that and have been a member 76 years. your software does not allow a person to change non member to member by entering his membership number donpotter user name, email
potter_d@live.com
Go to
ldsaccount.lds.org. You should be able to enter your membership number in there to convert your non-member account to a member account.
Two possible error messages:
- The number is already in use - you've got another account that's using that MRN. Go back to the login, click on "forgot username" and follow the setups to learn what account has your MRN.
- The MRN is invalid. It probably copy copied down incorrectly. Check with your ward clerk/ward membership clerk for the right number.