Tithing payments reported denied by bank . Bank says not so . How do I fix this ? Thanks

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ravensnest
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Joined: Mon Oct 19, 2015 6:16 pm

Tithing payments reported denied by bank . Bank says not so . How do I fix this ? Thanks

Postby ravensnest » Mon Oct 19, 2015 6:21 pm

I paid three payments and loved it . Then today I get an email that the account has been deleted since the bank rejected them . I contacted the bank they said they didn't . Help .

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing payments reported denied by bank . Bank says not so . How do I fix this ? Thanks

Postby russellhltn » Mon Oct 19, 2015 6:30 pm

I assume you used the on-line donation system?

Any chance you were off on a number so that it was trying to draw on the wrong account? Are you sure your account allows those kinds of transactions?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

LDSAccountTech
Church Employee
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Joined: Thu Oct 01, 2015 2:21 pm
Location: Global Service Center

Re: Tithing payments reported denied by bank . Bank says not so . How do I fix this ? Thanks

Postby LDSAccountTech » Tue Oct 20, 2015 2:43 pm

I have to say the obvious, but just in case... Be sure you have specified the correct Bank Routing Number and Account Number.

Try taking a copy of the email to the bank and ask them about the transaction?


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