e-mail updates

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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e-mail updates

Postby kkporter » Sun Sep 06, 2015 3:59 pm

When trying to set up the donation settings, the email address listed is an old email address. My correct address is (redacted)@gmail.com , which is registered on my directory and has been for a couple of years. How can that be updated on the donations settings so I can get statements on the correct email account. Kent L Porter
Last edited by aebrown on Thu Oct 08, 2015 9:42 am, edited 1 time in total.
Reason: Hide private information

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Re: e-mail updates

Postby russellhltn » Sun Sep 06, 2015 4:45 pm

Go to ldsaccount.lds.org and update it there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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Re: e-mail updates

Postby drepouille » Tue Sep 08, 2015 6:22 am

Since this is a public forum, it is unwise to post your email address, as it can be captured by anyone and anything browsing the internet.
Dana Repouille, Plattsmouth, Nebraska

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Re: e-mail updates

Postby LDSAccountTech » Thu Oct 08, 2015 9:04 am


I would also recommend that you remove your e-mail from your post. I am going to include instructions on how to update your e-mail address on your LDS Account for anyone else who might see this post.

1. Log in to https://ldsaccount.lds.org/signIn
2. Select “Contact Settings” from the menu on the left
3. Click within the box of “Email Address
4. Enter your new e-mail address.
5. Click “Save” at the bottom of the page.

On the ldsaccount site you can also update your mobile phone number or change your password.

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