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UN AUTHORIZED MEMBER

Posted: Wed Mar 11, 2015 10:09 pm
by bjmoody
Why am I getting this message when I login to do my family tree and directory of my ward? I am a member since 1990 but I am getting the message I am not authorized to excess the directory of my ward. Can you help me out here, please?

contact home office

Posted: Wed Mar 11, 2015 10:13 pm
by bjmoody
How to email the home office to get my situation corrected so that I can do my family tree and work for my father and mother in the temple.

Re: UN AUTHORIZED MEMBER

Posted: Wed Mar 11, 2015 10:22 pm
by russellhltn
I've not seen that before. You might try logging into ldsaccount.lds.org and see what messages comes up. Double check that there is a membership number associated with your account.

Re: contact home office

Posted: Wed Mar 11, 2015 10:26 pm
by russellhltn
bjmoody wrote:How to email the home office to get my situation corrected so that I can do my family tree and work for my father and mother in the temple.
I merged this message into the first thread you started since it's probably dealing with the same thing. If you go to ldsaccount.lds.org, at the login screen, there's a "help" button. Explore that to see if it answers your question. If not, it does give you a contract to look into it further.