Phone number for account recovery

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
daynajacobs
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Joined: Thu Jul 03, 2014 5:06 pm

Phone number for account recovery

Postby daynajacobs » Mon Sep 01, 2014 8:39 pm

We are working with the leaders and members here in Samoa as senior missionaries, and have found that when we help them create an LDS Account we cannot use a phone number for account recovery, because Samoa is not on the dropdown list of countries. It would be extremely helpful if we could use telephone numbers in the recovery option, because very few people here have email or home computers. Is there any way to get Samoa added to the countries on the dropdown list to help with the creation of LDS Accounts? Thanks!

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aebrown
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Re: Phone number for account recovery

Postby aebrown » Tue Sep 02, 2014 6:10 am

daynajacobs wrote:Is there any way to get Samoa added to the countries on the dropdown list to help with the creation of LDS Accounts?

That's a great suggestion. Since it's unlikely that the right people will see your post here, you should use the Feedback link on LDS.org to submit this request. That will be sure to get to people who could make the change.


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