unable to sign in for ecclesiastical endorsement

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
rthomas30
New Member
Posts: 1
Joined: Sun Jan 19, 2014 5:50 pm

unable to sign in for ecclesiastical endorsement

Postby rthomas30 » Sun Jan 19, 2014 5:57 pm

I am a bishop in Ohio. I'm trying to sign to the "Freshmen Endorsement for BYU Applicants" sight and it is not accepting my username and password, even though I know with 100% surety it is correct. I've done this many time before but for some reason today it will not accept it. I've searched for a phone number to call or even a place to submit an email query but with no luck. any suggestions?

lajackson
Community Moderators
Posts: 6149
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: unable to sign in for ecclesiastical endorsement

Postby lajackson » Sun Jan 19, 2014 8:45 pm

rthomas30 wrote:I am a bishop in Ohio. I'm trying to sign to the "Freshmen Endorsement for BYU Applicants" sight and it is not accepting my username and password, even though I know with 100% surety it is correct. I've done this many time before but for some reason today it will not accept it. I've searched for a phone number to call or even a place to submit an email query but with no luck. any suggestions?

I just tried to log in and the error message seems to indicate that there is a problem with the BYU servers. You will probably have to wait until Monday when someone goes to work (and it may be a holiday at that, so Tuesday?).

If the endorsement is due before Tuesday, I would try to call the BYU registration office in the morning and ask them what to do.

sean51
New Member
Posts: 2
Joined: Thu Jul 03, 2014 8:35 am

Re: unable to sign in for ecclesiastical endorsement

Postby sean51 » Thu Jul 03, 2014 8:46 am

I am a Bishop in Texas having the same issue. I have signed in many times before with the same username and password with no problems. Yesterday and today the system would not allow me to login. Can someone help?

russellhltn
Community Administrator
Posts: 20781
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: unable to sign in for ecclesiastical endorsement

Postby russellhltn » Thu Jul 03, 2014 10:29 am

sean51 wrote:Can someone help?

This forum is primarily user-to-user help. It is useful to see if you're overlooking something or if others are having similar problems, but few are in position to provide direct help.

I'd suggest calling Global Service Center
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

sean51
New Member
Posts: 2
Joined: Thu Jul 03, 2014 8:35 am

Re: unable to sign in for ecclesiastical endorsement

Postby sean51 » Thu Jul 03, 2014 12:23 pm

I called BYU admissions at 801-422-5000. They were aware of the problem and said to try again in a couple of days.

gorfang1
New Member
Posts: 1
Joined: Sun Aug 02, 2015 5:51 am

Re: unable to sign in for ecclesiastical endorsement

Postby gorfang1 » Wed Jan 27, 2016 9:15 pm

We just replaced our Stake Presidency, the new stake presidency can not finalize ecclesiastical endorsements. How can we get them to be able to get them done. They can login in but they can not endorse.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest