Page 1 of 1

Ward Website Administrator Fix LDS.org accounts

Posted: Sun Jan 19, 2014 9:07 am
by look4rainbows
I am the ward website administrator. One of my ward members has created 2 accounts and doesn't know her info for the first account. The second account says she is not a member of the church. I used to be able to access everyone's accounts and see their username. Where is that list now?

Re: Ward Website Administrator Fix LDS.org accounts

Posted: Sun Jan 19, 2014 12:12 pm
by russellhltn
look4rainbows wrote:I used to be able to access everyone's accounts and see their username. Where is that list now?
It died with LUWS, the 1.0 version of the ward website.

I suggest you refer her to https://ldsaccount.lds.org and follow the prompts for recovering the username for the account that is linked to her records. If neither of them are linked, then she can fill in her membership number in the account that she does have access to.