Ward Website Administrator Fix LDS.org accounts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
look4rainbows
New Member
Posts: 1
Joined: Sun Jan 19, 2014 8:54 am

Ward Website Administrator Fix LDS.org accounts

Postby look4rainbows » Sun Jan 19, 2014 9:07 am

I am the ward website administrator. One of my ward members has created 2 accounts and doesn't know her info for the first account. The second account says she is not a member of the church. I used to be able to access everyone's accounts and see their username. Where is that list now?

russellhltn
Community Administrator
Posts: 20763
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Ward Website Administrator Fix LDS.org accounts

Postby russellhltn » Sun Jan 19, 2014 12:12 pm

look4rainbows wrote:I used to be able to access everyone's accounts and see their username. Where is that list now?


It died with LUWS, the 1.0 version of the ward website.

I suggest you refer her to https://ldsaccount.lds.org and follow the prompts for recovering the username for the account that is linked to her records. If neither of them are linked, then she can fill in her membership number in the account that she does have access to.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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