Clerk Tools not accessible on my LDS.org account

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ksteurer
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Clerk Tools not accessible on my LDS.org account

Postby ksteurer » Sat Jul 06, 2013 7:38 pm

I am a new stake assistant clerk over technology. My LDS.org account is not allowing me access to Clerk Tools that are normally under the Sign In / Tools drop down, and it does not allow me to access clerk.lds.org . I get an Access Denied screen when I attempt to do this. The previous person with my calling showed me this on his account before he was released and callings and permissions were changed in MLS. Any ideas on how to get this access to work? Would my calling normally have access to these tools on LDS.org?

Thanks in advance.

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aebrown
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Re: Clerk Tools not accessible on my LDS.org account

Postby aebrown » Sat Jul 06, 2013 7:47 pm

The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.

russellhltn
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Re: Clerk Tools not accessible on my LDS.org account

Postby russellhltn » Sat Jul 06, 2013 8:11 pm

ksteurer wrote:I am a new stake assistant clerk over technology. My LDS.org account is not allowing me access to Clerk Tools that are normally under the Sign In / Tools drop down, and it does not allow me to access clerk.lds.org . I get an Access Denied screen when I attempt to do this.

That is correct. You're not dealing with membership or finance. But you'll find good stuff at https://clerksupport.lds.org/


ksteurer wrote:The previous person with my calling showed me this on his account before he was released and callings and permissions were changed in MLS. Any ideas on how to get this access to work? Would my calling normally have access to these tools on LDS.org?

If he really was using clerk.lds.org, he must have had another calling that granted him access. STS does not have access to it.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Gary_Miller
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Re: Clerk Tools not accessible on my LDS.org account

Postby Gary_Miller » Sat Jul 06, 2013 8:17 pm

aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.

Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.
Nor should it be. What purpose would a Technology Specialist have in Clerk or Leader Resources?

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aebrown
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Re: Clerk Tools not accessible on my LDS.org account

Postby aebrown » Sat Jul 06, 2013 8:49 pm

Gary_Miller wrote:
aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.

Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.
Nor should it be. What purpose would a Technology Specialist have in Clerk or Leader Resources?

I don't know of an access table for Leader Resources (at least there isn't one that is available to regular clerks and leaders). The only Access Table that is available when you are in either Clerk or Leader Resources is the one for Clerk Resources. If you look closely at the Access Table, you'll see that this is true.

I now have an additional calling that allows me to see Clerk Resources, but back when I was simply a Stake Technology Specialist, I could sign in to Leader Resources. I didn't have access to everything on Leader Resources, but there were links to training and documentation materials targeted specifically at Stake Technology Specialists.

Oh, and if you want an authoritative source to confirm this, see this post by JonesRK, who certainly would know.

Gary_Miller
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Re: Clerk Tools not accessible on my LDS.org account

Postby Gary_Miller » Sat Jul 06, 2013 9:01 pm

Good, Thank You

russellhltn
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Re: Clerk Tools not accessible on my LDS.org account

Postby russellhltn » Sat Jul 06, 2013 11:27 pm

Gary_Miller wrote:
aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.

Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.

While counterintuitive, I can confirm that a STS does have access.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ksteurer
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Re: Clerk Tools not accessible on my LDS.org account

Postby ksteurer » Sun Jul 07, 2013 8:26 am

Thank you for all the replies. I will let our stake presidency know the general consensus, and stick to https://clerksupport.lds.org/ for now. As an FYI, I attached a capture of the Sign In/Tool drop down that shows up for me with my calling.
sign in tools drop down.JPG
sign in tools drop down.JPG (22.44 KiB) Viewed 999 times
You can see that "Leader Resources", "Church Directory of Organizations and Leaders" and "Facility Issue Reporting" are the options for me.

God bless you all for your service!


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