LDS Account Username Change

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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LDS Account Username Change

Postby derekmw » Tue Apr 30, 2013 11:55 am

Due to security concerns with using a common username between sites and some digital information being accessed, my LDS Account username and password were both changed. Although the kind brother that helped me via Church IT over the phone assured me that it would not have any ill effects, my LDS Tech profile appears to be blank, meaning I still receive e-mails for the projects which I added under the old username, but cannot access my profile, the projects, or even the LDS Tech home page while signed in. I get the message, "This e-mail is already registered. If you forgot your password, click on the Forgot your password link and a new password will be sent to you." The forum appears to be the only LDS Tech page that I can access, hence the post.


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Re: LDS Account Username Change

Postby aebrown » Tue Apr 30, 2013 12:15 pm

Send an email to Include your old LDS Account username and your new username (don't send any passwords, of course). They can adjust your LDSTech account to link to your new LDS Account.

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