STAY logged in on account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
robmerrill
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STAY logged in on account

Postby robmerrill » Mon Mar 18, 2013 9:14 am

PLEASE oh please allow me to "stay logged in" on my account for a specific computer, etc. Perhaps force me to go through a secondary authentication or something every once in a while, but please allow me to check a box when I login that allows me to stay logged in when I am using my own private computer.

If tightly locking down the accounts is absolutely required, perhaps a few options:

- Let me "stay logged in for 2 weeks" or "stay logged in for a month" or something like that?
- Even if you kept me "soft logged in" for certain things across sessions, allowing me to access scripture notes/notebook, etc. (if someone takes control of my computer and reads my thoughts on 3Ne 17, I am not going to have a problem with that), but asking me to drop in my password when accessing something key-crucial-sensitive such as membership info.
- Require a two factor authentication (text me a code or send to my email account) when logging in from a new computer/device previously unrecognized.

Also, while I am at it,

aingealfire
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Re: STAY logged in on account

Postby aingealfire » Wed Mar 20, 2013 10:40 am

I'm a fan of this request. It's frustrating to have to re-login whenever I switch tools or wander away from my PC for an hour or so.

jdlessley
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Moderator note

Postby jdlessley » Wed Mar 20, 2013 12:18 pm

[Moderator note: The forum is user-to-user support. There is little likelihood this request will be seen by someone with authority to consider this request. Your best method to get this feedback to the right people is to use the feedback link found on the LDS.org home page and any other LDS.org page with that link.]
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

teddjpb
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Re: STAY logged in on account

Postby teddjpb » Tue Feb 23, 2016 4:43 pm

I agree with this request. It has been two years since this request, though, and I have seen no change! I literally have to log in EVERY SINGLE TIME I go onto LDS.org, and it's really frustrating, especially if I just want to do something quick like pay tithing. Just make a "stay logged in for two weeks" options. That would help a ton!

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gregwanderson
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Re: STAY logged in on account

Postby gregwanderson » Tue Feb 23, 2016 5:58 pm

Personal opinion: This is never going to happen. There's too much risk that someone with access to sensitive information will use a family computer (or a computer that any family member could easily get to) and, presto! The Bishop's confidential information is suddenly available to a 12-year-old member of the Bishop's family. I suspect the response to that situation would be "Then just make it so that the Bishop has to sign in every time but don't make ME do it too." Um… I just don't think that's a high priority among the developers. "Well, can I at least stay signed in on something harmless like the ward calendar tool?" Again, I don't think it's a high priority among the developers.

russellhltn
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Re: STAY logged in on account

Postby russellhltn » Tue Feb 23, 2016 6:14 pm

gregwanderson wrote:I don't think it's a high priority among the developers.

It's not the developers that get to set the priorities. It's the Priesthood Department. I imagine they're subject to the same thing, but they value security.

I also suspect that structure of the system makes it hard for login timeouts to be connected to one's calling.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: STAY logged in on account

Postby sbradshaw » Tue Feb 23, 2016 11:53 pm

teddjpb wrote:especially if I just want to do something quick like pay tithing

This would mean that anyone who opens your computer can get your bank account information through the donations tool without typing a password. I think you'll have a hard time convincing the Church's data security team that you should be able to stay perpetually logged in to the donations tool.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

shroomy115
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Re: STAY logged in on account

Postby shroomy115 » Sun Apr 10, 2016 8:19 am

It is super frustrating that the Gospel Library app on my phone never requires me to log in but accessing the same stuff (highlights, notes, etc) on the computer always requires it. If security of the bank account is a worry, then separate it out: You can stay logged in for gospel study, but if you want to access your donations you have to sign in again. This is not a new concept, Amazon has done this for years: When I'm on Amazon's site, they know who I am and I can add and remove stuff to/from my cart, but when I want to actually buy something or access my account information, I have to sign in.

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sbradshaw
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Re: STAY logged in on account

Postby sbradshaw » Tue Apr 12, 2016 10:56 pm

shroomy115 wrote:It is super frustrating that the Gospel Library app on my phone never requires me to log in but accessing the same stuff (highlights, notes, etc) on the computer always requires it. If security of the bank account is a worry, then separate it out: You can stay logged in for gospel study, but if you want to access your donations you have to sign in again. This is not a new concept, Amazon has done this for years: When I'm on Amazon's site, they know who I am and I can add and remove stuff to/from my cart, but when I want to actually buy something or access my account information, I have to sign in.

I like this idea. You should suggest it using the LDS.org feedback link.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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