Change E-mail Address

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
mdantas
Member
Posts: 65
Joined: Sat Oct 06, 2007 8:28 pm
Location: São Paulo, SP, Brasil
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Change E-mail Address

Postby mdantas » Tue Mar 12, 2013 10:57 am

Hi,

My friend created an account LDS, but did not confirm the account and the email he used in the registration can no longer be accessed.

How can he change the email account LDS or start from scratch again?

Regards,

russellhltn
Community Administrator
Posts: 20779
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Change E-mail Address

Postby russellhltn » Tue Mar 12, 2013 11:02 am

Try changing the email account. Log into ldsaccount.lds.org.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mdantas
Member
Posts: 65
Joined: Sat Oct 06, 2007 8:28 pm
Location: São Paulo, SP, Brasil
Contact:

Re: Change E-mail Address

Postby mdantas » Tue Mar 12, 2013 11:49 am

He can not, because the account has not been confirmed, and when the system detects it and reports that will be sent an e-mai lde confirmation to the e-mail he has no access.

Regards,

russellhltn
Community Administrator
Posts: 20779
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Change E-mail Address

Postby russellhltn » Tue Mar 12, 2013 1:18 pm

Go to ldsaccount.lds.org and use the "can't sign in" button.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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