Login problems on iPad

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
gawly
New Member
Posts: 1
Joined: Wed Dec 05, 2012 11:15 pm

Login problems on iPad

Postby gawly » Wed Dec 05, 2012 11:16 pm

I can login to my account on laptop, but when I try to login with Safari on iPad I cannot. No error message, just returns to homepage without login. Any suggestions?

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Thu Dec 06, 2012 12:08 am

Did it "return" to http or https? For the login to work, your device has to go to https. Depending on your network connection, that might not be allowed.

I believe it also has to be able to accept certain types of cookies. If security is set too high, it may not work.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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