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Assistance

Posted: Tue Feb 07, 2012 10:10 pm
by AdelheidLE
Needed to edit my profile to update my mrn into it as I am a member but it won't accept the information I put in when it gets me to the applicable form. Need help to fix this. Adelheid:D

Posted: Tue Feb 07, 2012 11:42 pm
by jdlessley
You indicated that you have an LDS Account. You created that account without entering a MRN and now you want to add your MRN to update your profile. Describe what steps you took to update your LDS Account profile. Where you able to get to the profile information page? Describe the point at which you encountered difficulties. Was there an error message, and if so, what did it say? If not, what were the indications that prevented you from proceeding?