Invalid verification code

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Sylviesunshine
New Member
Posts: 1
Joined: Sun Nov 18, 2018 10:56 am

Invalid verification code

#1

Post by Sylviesunshine »

I tried setting up an account and it gave me a verification code but when I enter it it says it is invalid
rmrichesjr
Community Moderators
Posts: 3857
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Invalid verification code

#2

Post by rmrichesjr »

If possible, using copy-paste for the verification code can avoid typos, like zero for the letter 'O', digit one for lowercase 'l', etc.

If that does not help, please refer to the announcement topic/thread at the top of this forum: https://tech.lds.org/forum/viewtopic.php?f=92&t=30383 The posts there have information that should be useful.
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